The Orpheum theatre is a proud member of the Galesburg community. If you’re coming from out of town for a show, we hope you take some time to explore our city. To help you plan your visit, we’ve listed a few of our favorite activities, restaurants, and hotels.
Galesburg is a vibrant community with a rich history, unique local shops, and plenty of small-town charm. To plan your perfect trip and find more exciting things to do around town, head over to our local tourism bureau at Experience Galesburg
Galesburg is home to a wide variety of locations to stay overnight. However, we recommend the following:
https://www.indeed.com/job/front-house-concessions-associate-0f9b2e5ab00fdc2d
For more information about employment, email us at employment@theorpheum.org.
Support our ’26-’27 Orpheum Season by purchasing an Orpheum Membership. This opportunity is more than just a way to give back to the community and support performing arts, it also comes with exclusive Member only privileges including:
Surrounding The Orpheum are multiple free municipal parking lots within easy walking distance of the theatre. Reference the map below to see all nearby parking lots.
The theatre’s office hours are Tuesday through Friday, 10am to 2pm. We open the lobby approximately one hour prior to show time. Doors to the house open approximately 30 minutes before the show, but vary show to show.
The Orpheum Theatre works in conjunction with OvationTix, our ticketing agent. Among other things, the nominal fees paid for their services keeps your financial information safe. Ticket fees at anytime are subject to change.
Yes. Every person attending a performance is required to have a ticket, including babes in arms. This allows us to keep track of the number of people at an event in case of emergency.
Our staff will always select consecutive seats when filling your order, unless you have specifically requested otherwise. Remember, our seating layout is such that some of the seats will be numbered in odds or evens (for example, R2, R4, R6; or F5, F7, F9). But fear not: those seats ARE together!
There are no obstructed-views in The Orpheum Theatre, and we strive to always sell seats that will give you the best Orpheum experience. That means any seat is a good seat to hear and see the show. We cannot, however, make any guarantees that you will not end up behind a tall person or a bouffant hair-do.
The Box Office is staffed for performances so that it may efficiently serve the patrons attending those events. Therefore, prior to curtain time, Box Office staff will only be dealing with tickets for that particular show. At intermission the Box Office will open up to other available shows.
Tickets can always be purchased online, and you are welcome to call or come into the theatre during our business hours so we can get you a ticket.
Yes. Please have the gift certificate in-hand so that you can read off the code for our ticketing agent to enter as payment.
All sales are final. We do not offer refunds. If a mistake has been made with your ticket reach out to us so we can amend the issue if possible.
In the event of a cancellation we will make every effort to notify patrons beforehand by telephone or email. You will be instructed to return your tickets to the Box Office for a refund. If you purchased your tickets with a credit card, your account will be credited. If you purchased your tickets with cash or a check, you will be mailed a refund check.
If the show goes on as scheduled, there will be no refunds.
The best way to stay informed is to like our Facebook page. Or, come by the theatre for a brochure of our schedule of events! You can also visit the events page in our website to see any events that currently have tickets on sale!
The programming for The Orpheum Theatre Presents is largely done by the Executive Director who is always willing to take suggestions from our residents. Some shows are presented by our Tenant Series, local organizations with a passion for the ats and are responsible for setting the ticket prices, advertising, and the quality of the production.
If you’d like to recommend a show, feel free to fill out this form: https://bit.ly/orpheumsurvey
There are many factors that go into deciding which artists to book: artist fees, availability, show size (will it fit on our small stage?), how many people we expect to attend, etc. So while we’d love to have all of our favorite artists come and perform here, it’s not always he best fit.
You bet! Email your ideas to info@theorpheum.org!
The restrooms are located right off the south side of the Main Floor Lobby in the hallway adjacent to The Kensington Garden Room. There are also restrooms on either side of the Mezzanine Level, and there is a Ladies Room in the third floor Balcony Lobby.
Yes. It’s located outside of the rest rooms in The Kensington, and in the Balcony Lobby.
Unfortunately no. If you wish to access the Mezzanine or Balcony, please be prepared to climb some stairs!
Anything purchased in our concessions stand may be brought into the auditorium. No outside food or drink is allowed.
We do not allow video recording of any kind in compliance with copyright law. We will occasionally allow photography without flash.
We do not have wheelchairs available but we do have several spaces in the theatre where wheelchairs can be accommodated.
Unless they have already been purchased by patrons in wheelchairs, we are able to place an able-bodied chair in a wheelchair space. Please contact the theatre at 309.342.2299 with your concerns.
Direct your question first to an usher. If they are unable help, you will be directed to the House Manager.
We want everyone to enjoy their experience in The Orpheum but when this occurs, it is generally because the performers have encouraged their fans to do so.
Though we try to host artists who will be available for a meet-and-greet after the show, this isn’t always possible. Some shows will offer a VIP meet-and-greet, dependent on the artist.
Box Office Hours:
Tuesday - Friday, 10am-2pm
The Box Office opens 30 minutes prior to every ticketed performance